Client Success Stories
Find out how DataCandy customers are winning the customer loyalty and gift card game
LOYALTY PROGRAM CLIENTS
Thanks to scalable technology, more quick-service and fast-casual restaurants like Copper Branch are adopting loyalty programs. The DataCandy platform has shown the plant-based chain that its loyalty members spend more than typical customers.
“We selected DataCandy due to their reputation for excellent customer service and for their feature-rich platform. DataCandy will work hand-in-hand with our executive and marketing teams to ensure we increase enrollment as well as engagement. A highly effective loyalty program is a key part of our strategy for increasing sales and retaining customers.”Claude St-Pierre
St. Matthew’s House was ready to take its customer engagement initiatives to the next level. By adopting a DataCandy loyalty program across its thrift store, coffee shop and car wash operations, the thrift store chain unlocked deeper insights about its loyalty members’ activity.
After scoring publicity on Food Network Canada and increasing sales by 52%, Jukebox Burgers & Bar Laitier invested little time or energy to maintain its newly gained foot traffic. By turning to the Datacandy loyalty platform, the restaurant managed to ensure repeat visits.
“DataCandy has been our loyalty development partner for almost 10 years. DataCandy invests in their technology and their services, allowing them to continually renew their offer by adding new modules, applications and features. Their constantly evolving platform has given the 3 Brewers the opportunity to better understand our customers’ behaviour, thereby allowing us to provide our best customers with personalized communications.
DataCandy has also put at our disposal highly qualified account managers and technical support agents who are very organized and dedicated to the improvement of the 3 Brewers’ program. This has enabled significant results for us over the last few years. Thank you for this strong partnership!”Nathalie Canivet
Taylor was on the hunt for a modern, data-driven loyalty program to replace its outdated system, which was slowing down checkout lines and frustrating customers. DataCandy helped the apparel retailer save $40,000 and secure a quick and impressive membership base.
For a decade, Familiprix offered Beauty Zone, a loyalty program which did not resonate with all customers, applied to only part of the chain’s products and was complicated to sign up to. Familiprix partnered with DataCandy to debut FAMILIPLUS, which is more in line with the brand’s mission.
Keep ‘Em Coming
Turn your customers into regulars with a DataCandy loyalty program.
GIFT CARD PROGRAM CLIENTS
“The operations team at DataCandy has been very responsive by offering customized reporting, in addition to adapting their software to meet the needs of our business. On the sales side, we have appreciated their enthusiasm and willingness to take on new opportunities and projects. Their quick turnaround time has improved our ability to meet market demands and better serve our customers.”Ron Craig
Foodtastic turned to DataCandy to streamline its gift card business across its 25 locations and five unique brands. The restaurant discovered that DataCandy’s automated gift card program was the key to doubling its sales and improving its brand recognition within the Montreal restaurant scene.
For years, Les Enfants Terribles offered diners paper gift certificates — a recipe for human error — and had no visibility into its gift certificate’s profitability. DataCandy helped Les Enfants Terribles modernize and automate its gift card business to improve operations and profits.
Shakespeare and Co. offered paper vouchers to customers but wanted to replace them with plastic gift cards to prevent misuse. After launching a DataCandy gift card program, the restaurant sold almost 800 gift cards in the first 10 days and 1,600 gift cards within the first month.
“We chose a very intuitive gift card solution that is quick and easy to implement. The back office and user-friendly dashboards put all the information at our fingertips. With DataCandy, we were able to import all of our active gift card lists, giving us visibility and control into day-to-day operations. All in all, our experience with DataCandy was very positive!”François-Xavier Pilon
This large Canadian pet food retailer was required to upgrade its card payment terminals across hundreds of store locations to maintain regulatory compliance. Using DataCandy’s gift card software, the retailer was able to increase its sales and elevate the customer experience.
La Cage, a sports-themed restaurant network with 50 restaurant locations, was craving more insights into its gift card sales. By trading its old solution for a DataCandy gift card program, La Cage scored a smooth integration and gained more visibility into its gift card data.
Attract New Customers
Get your clients’ friends and family through the door with a DataCandy gift card program.
Ready to Get Started?
Contact us for more information or to book a demo of our loyalty and gift card platform.