Oklahoma-based restaurant franchisor Hal Smith was working to implement online ordering solutions across its 80 restaurants. Find out how the restaurant group used the DataCandy platform to sell over 4.2 million gift cards and sign up over 33,000 loyalty program members.
Thanks to scalable technology, more quick-service and fast-casual restaurants like Copper Branch are adopting loyalty and gift card programs. The DataCandy platform has shown the plant-based chain that its loyalty members spend more than typical customers.
LOYALTY PROGRAM CLIENTS
Find out how The Durham Rescue Mission replaced its existing loyalty and gift card program with a specialized solution that could seamlessly integrate with its new point-of-sale system as well as provide more robust promotional, communications and reporting capabilities.
Restaurant chain The Burger’s Priest was looking to partner with an expert in loyalty program technology to heat up customer engagement across all in-store and online ordering touchpoints. DataCandy’s unique, adaptive customer loyalty and gift card platform was just the ticket to satisfy both the brand and its diners.
Taylor was on the hunt for a modern, data-driven loyalty program to replace its outdated system, which was slowing down checkout lines and frustrating customers. DataCandy helped the apparel retailer save $40,000 and secure a quick and impressive membership base.
“We selected DataCandy due to their reputation for excellent customer service and their feature-rich platform. DataCandy will work hand-in-hand with our executive and marketing teams to ensure we increase enrollment as well as engagement. A highly effective loyalty program is a key part of our strategy for increasing sales and retaining customers.”
For a decade, Familiprix offered Beauty Zone, a loyalty program which did not resonate with all customers, applied to only part of the chain’s products and was complicated to sign up to. Familiprix partnered with DataCandy to debut FAMILIPLUS, which is more in line with the brand’s mission.
After scoring publicity on Food Network Canada and increasing sales by 52%, Jukebox Burgers & Bar Laitier invested little time or energy to maintain its newly gained foot traffic. By turning to the Datacandy loyalty platform, the restaurant managed to ensure repeat visits.
St. Matthew’s House was ready to take its customer engagement initiatives to the next level. By adopting a DataCandy loyalty program across its thrift store, coffee shop and car wash operations, the thrift store chain unlocked deeper insights about its loyalty members’ activity.
“DataCandy has been our loyalty development partner for 10 years. They pull out all the stops to bring us the latest technologies by continually renewing their offering and creating new modules, applications and features. Their platform has given us the opportunity to better understand our customers’ behaviour, thereby allowing us to send them personalized communications.
DataCandy has also put at our disposal highly qualified account managers and technical support agents who are very organized and dedicated to improving the 3 Brewers’ program. This has enabled significant results for us over the last few years. Thank you for this strong partnership!”
Keep ‘Em Coming
Turn your customers into regulars with a DataCandy loyalty program.
GIFT CARD PROGRAM CLIENTS
Mission Thrift Store, a volunteer-driven chain with over 50 stores across Canada, faced with issues that affect many retailers. Using the DataCandy solution, the retailer was able to start generating greater brand awareness and maintain a more stable cashflow.
Montreal burger restaurant Notre-Boeuf-de-Grâce started with one location. As its popularity grew, so did its number of locations. DataCandy helped the brand alleviate its growing pains with a gift card solution that could be used at all its restaurants.
“DataCandy has an excellent reputation and impressed us with their gift card platform. They have proven to be responsive to our needs and mirror our business culture in terms of serving customers with the best possible products and services. The DataCandy gift card platform is another step toward achieving an unparalleled shopping experience for ALDO customers around the globe.”
La Cage, a sports-themed restaurant network with 50 restaurant locations, was craving more insights into its gift card sales. By trading its old solution for a DataCandy gift card program, La Cage scored a smooth integration and gained more visibility into its gift card data.
“Everything about our gift card business is easier with the DataCandy platform. We can pull complex gift card reports on our own and review data with ease. The platform is so easy to use that two people can manage the entire Booster Juice program across the country.”
Steven Lee
Information Technology Director
Foodtastic turned to DataCandy to streamline its gift card business across its 25 locations and 5 brands. The restaurant discovered that DataCandy’s automated gift card program was the key to doubling its sales and improving its brand recognition within the Montreal restaurant scene.
“DataCandy has taken a vested interest in our business and has worked closely with numerous stakeholders at The Source. The operations team has been very responsive by offering customized reporting, in addition to adapting their software to meet our needs. On the sales side, we have appreciated their enthusiasm and willingness to take on new projects. Their quick turnaround time has improved our ability to meet market demands and better serve our customers.”
Shakespeare and Co. offered paper vouchers but wanted to replace them with plastic gift cards to prevent misuse. After launching a DataCandy gift card program, the restaurant sold almost 800 gift cards in the first 10 days and 1,600 gift cards within the first month.
This large Canadian pet food retailer had to upgrade its card payment terminals across hundreds of store locations to maintain regulatory compliance. Using DataCandy’s gift card software, the retailer was able to increase its sales and elevate the customer experience.
For years, Les Enfants Terribles offered diners paper gift certificates — a recipe for human error — and had no visibility into its gift certificate’s profitability. DataCandy helped Les Enfants Terribles modernize and automate its gift card business to improve operations and profits.
“We chose DataCandy’s very intuitive gift card solution as it was quick and easy to implement. Their online program management portal and user-friendly dashboards put all the information at our fingertips. With DataCandy, we were able to import all of our active gift card lists, giving us visibility into and control over day-to-day operations. All in all, our experience with DataCandy was very positive!”
Attract New Customers
Get your clients’ friends and family through the door with a DataCandy gift card program.
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Contact us for more information or to book a demo of our loyalty and gift card platform.