26 Ways to Build Better Customer Relationships

26 Ways to Build Better Customer Relationships

Customer loyalty isn’t just about getting your clients to sign up to a loyalty program: it’s about the quality of your day-to-day interactions and about building solid long-term relationships based on a great customer experience. Here are 26 easy ways to build better...
Why Your Small Local Business Needs a Gift Card Program

Why Your Small Local Business Needs a Gift Card Program

Many small businesses don’t feel the need to offer gift cards for a handful of reasons. Maybe they consider themselves too small, already offer gift certificates or just don’t know where to start. But if you don’t sell gift cards yet, you’re ultimately missing out....
8 Ways You Can Attract and Retain Golfers with a Loyalty Program

8 Ways You Can Attract and Retain Golfers with a Loyalty Program

Written by Alex Lavoie, Content Specialist at Chronogolf   Are you tired of watching golfers finish their round, pack up, and drive out of the parking lot without even looking at your menu or checking out the promotional display you worked so hard to set up in the pro...
4 Reasons Why Monthly Fees Trump Transaction Fees

4 Reasons Why Monthly Fees Trump Transaction Fees

If you’re looking for the right gift card solution for your business, you’ll have to consider several options. Deciding whether you’d prefer paying one monthly fee or multiple transaction fees is one of them. Here are four reasons why we think monthly fees are your...
How Customer Experience Creates Loyalty

How Customer Experience Creates Loyalty

  A delightful customer experience is one of the leading aspects to gaining and maintaining long-term brand loyalty.  A positive customer experience is a proven strategy to ensure your customers shop with you and not your competitors.  Training your staff to engage...