26 Ways to Build Better Customer Relationships
Customer loyalty isn’t just about getting your clients to sign up to a loyalty program: it’s about the quality of your day-to-day interactions and about building solid long-term relationships based on a great customer experience. Here are 26 easy ways to build better...
Boost repeat business with a customer loyalty program.
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Year in Review: What 2016 Taught Us Not to Do with Loyalty Programs in 2017
Loyalty programs were on everyone’s minds in 2016 – for better or for worse. The loyalty experts at DataCandy are here to tell you what NOT to do with loyalty programs in 2017.
A Quick Guide To Help You Cash In This Holiday Season
Stress runs high on both sides. Competitors are trying to poach your customers away with that impressive advertising campaign or a seemingly huge slash on prices. How do you compete and retain customer loyalty?
Modern Ways To Drive Customer Loyalty
If your program’s well set-up with unique and personalized offers, your customers will serve as brand advocates. Learn more with DataCandy loyalty!
Do Loyalty Programs Cause Consumers to Spend More?
Remove the branding, and most loyalty programs are indistinguishable from one another. The norm is to follow a points per transaction reward system. Consumers demand more.
When Loyalty Is Right For You
Loyalty; it’s a term that has a lot of buzz. Every company wants loyalty from customers, and many believe loyalty programs are the way to go. Customers then complain that they are part of too many programs – but are they part of the good ones?
Customer Engagement in the Digital Age
As technology pushes new engagement criteria to the forefront, brands are struggling to keep pace with the digital age. The tech boom has consumers wanting more from their favorite brands.
The Mobile Revolution and Its Implications for the Retail Industry
How should retailers best take advantage of the mobile shift? Almost 28 million Canadians own cellphones, out of which nearly 14 million own smartphones. Consumers spend a lot of time on their smartphones, leading to a continual increase in online purchasing trends....
Digital Disruptions: Incredible Opportunities or Extraordinary Challenges for Customer Engagement?
Change is not only imminent but constant; and staying on top of trends is more important than ever. As change is influencing customer engagement strategies, the question that springs to mind is this: are digital advancements leading to customer engagement...
Is Gamification the Future of Engagement?
In today’s hectic world, where speed and convenience are constantly sought after, online shopping is threatening the traditional brick-and-mortar retail experience, as well as customer loyalty, with consumers having access to an abundance of choice, prices and reviews...