Insights and trends spanning the Gift Card and Loyalty industry.

Is Mobile Ordering the Future?

Mobile Ordering (MO) seems to be the way of the future. The idea is brilliant. But with every idea, there are flaws. Here are some pros and cons!

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When Loyalty Is Right For You

Loyalty; it’s a term that has a lot of buzz. Every company wants loyalty from customers, and many believe loyalty programs are the way to go. Customers then complain that they are part of too many programs – but are they part of the good ones?

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Customer Engagement in the Digital Age

Last week in Dallas, Texas, the Engagement & Experience Expo welcomed industry thought leaders to openly discuss customer, brand and channel challenges - and of course, solutions. DataCandy’s own Luc Garneau was a featured speaker at the Loyalty360 event to outline...

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