9 Tips to Improve the Customer Experience in Retail
By the customer engagement experts at Paystone If you think about some of your favourite companies, they probably all have something in common: a really great customer experience. The retail landscape and the ways that customers shop have changed a lot over...
Boost repeat business with a customer loyalty program.
Schedule some one-on-one time with us.
3 Types of Loyalty Fraud and How to Prevent Them
By the security experts at Solink Loyalty programs are an essential part of any modern business. In fact, an estimated 48 billion dollars' worth of loyalty points and miles are currently unredeemed in the United States alone. However, most concerningly, 72% of...
How to Win at the Discount Game
There’s a reason why shopping events like Black Friday, Boxing Day and Amazon Prime Day are so widely successful: consumers love discounts. And because retailers know this, discounts are ubiquitous, to the point where some brands are known as discount retailers,...
Turning a Negative Customer Experience into a Positive One
Fostering loyalty is all about creating a positive customer experience, both in person and online, as dissatisfied customers are more likely to take their business elsewhere. So what happens when you make a mistake and need to backpedal? Here are some tips on handling...
How to Turn Customers into Brand Ambassadors
By Trust Radius guest blogger Brianna Barcena Businesses are focusing their marketing more and more on consumers and the full buyer journey. From having never heard of a brand, becoming a lead, converting, staying engaged and becoming loyal to the brand to...
Using Social Media Effectively to Create Brand Loyalty
An estimated 2.77 billion people use social media around the globe. It’s no surprise that social media platforms such as Twitter, Instagram, and Facebook are a crucial part of every modern marketing plan. When managed correctly, social media can be used to not only...
3 Ways Mobile Payment Can Boost Your Customer Loyalty
An estimated 2.77 billion people use social media around the globe. It’s no surprise that social media platforms such as Twitter, Instagram, and Facebook are a crucial part of every modern marketing plan. When managed correctly, social media can be used to not only...
The Best Gift You Can Give Your Business for Any Holiday
By Amanda Peterson, Guest Contributor from Enlightened Digital Mobile payment may not have made its mark on your business’s bottom line quite yet, but when it comes to customer acquisition, retention and satisfaction, it’s a must. Why? Customer loyalty. While...
26 Ways to Build Better Customer Relationships
Gift cards are a great addition to your product offering at any time, but during holidays like Valentine's Day, Mother's Day and Christmas as well as during back-to-school and cyber week shopping periods, they become even more valuable for your business. Here’s why:1....
Why Your Small Local Business Needs a Gift Card Program
Customer loyalty isn’t just about getting your clients to sign up to a loyalty program: it’s about the quality of your day-to-day interactions and about building solid long-term relationships based on a great customer experience. Here are 26 easy ways to build better...