How Customer Experience Creates Loyalty

A delightful customer experience is one of the leading aspects to gaining and maintaining long-term brand loyalty.  A positive customer experience is a proven strategy to ensure your customers shop with you and not your competitors.  Training your staff to engage with...

Two Underlying Reasons to Maintain Loyal Customers

Loyalty and gift cardproviders will tell you that they can help boost your sales and client traffic. It’s true when they tell you “it takes a client more than one visit to spend the amount of a gift card” and “at times clients will spend more than the amount on a...